Job Site Leader - Silverado Creek Seniors Community

DEPARTMENT: Operations
JOB TITLE: Site Leader
REPORTS TO: Vice President (VP) of Operations

In accordance with the Park Place Mission, Vision, and Values, and reporting to the VP of Operations
the Site Leader collaborates with a wide range of individuals both internal and external to Park Place.
The Site Leader supports the Interdisciplinary Team in the delivery of safe quality care and service within
their Care Home. The Site Leader leads and participates in the development and enhancement of a Care
Home environment that promotes a culture that is caring, innovative, scientific, and empowering, based
on a foundation of strong leadership and teamwork.

LEADS CAPABILITIES:
Demonstrates all LEADS capabilities, in particular:
* Leads Self – self-awareness, demonstrates character*
* Engages Others – fosters the development of others, communicates effectively, builds effective
teams
* Achieves Results – sets direction, takes action to implement decisions, assesses & evaluates
results
* Develops Coalitions – builds partnerships & networks to create results, demonstrates a
commitment to Residents & service
* System Transformation – demonstrates critical thinking, strategically oriented to the future,
champions & orchestrates change

KEY ACCOUNTABILITIES:
The Site Leader STRIVES for excellence through Safety & Quality by:
* Providing a safe and healthy environment where care and service is effective, efficient, and
person-centred with a focus on continuous quality improvement.
* Ensuring Resident care and service delivery is congruent with the Park Place philosophy, annual
goals and objectives and the organization’s mission, vision, and values.
* Providing leadership and direction to ensure all aspects of the Park Place Quality Improvement
Program are carried out as scheduled (Quality Management plan, corporate indicators, monthly
QI schedules and the currency of all policy & procedure manuals).
* Providing oversight for the development & monitoring of the various functions and activities of
accreditation in collaboration with the Quality Team.
* Leading the site interdisciplinary team in the development, implementation and evaluation of the
Home’s operational goals that support achievement of the Park Place organizational goals and
objectives.
* Ensuring the interdisciplinary team is providing care and services that meet or exceed Resident
expectations, licensing requirements, health services contractual requirements and provincial
standards.
* Providing the team members’ development coordination and using the Park Place educational
resources to plan for an effective team member development program including orientation, inservice
and continuing education as determined by the learning needs of the team members.
* Ensuring the implementation of a complete quality and risk management program in alignment
with corporate strategic plan.
* Ensure risk management activities take place to reduce and control potential or actual risks to the
safety, security, and health of all individuals, and to the safety and security of the Home.
* Working in accordance with the Park Place Health and Safety Policies and Procedures and in
compliance with the Occupational Health and Safety Act.
* Planning, coordinating, directing, and monitoring the effectiveness of all operational activities of
the Care Home.

The Site Leader STRIVES for excellence through Teamwork & Partnerships by:
* Supporting and committing to create a connected culture that brings out the best in everyone
while achieving common goals
* Promoting and exemplifying the Mission, Vision, and Values of the organization.
* Demonstrating collaborative approach to team members to work within the parameters of their
profession and support one another.
* Ensuring all team members within the Home provide the appropriate service delivery for
Residents and families in their day-to-day work.
* Developing community partnerships and ensuring a participative working relationship with Health
Authority contacts, other health service providers, and community agencies.
* Ensuring that all Park Place standing committees are functioning in the Home as per the Park
Place Terms of References that outlines their function and area of responsibility.
* Completing or delegating performance evaluations of employees as per policy.
* Creating opportunities for employee feedback and concerns and works to investigate root causes
and actions required to achieve improvement within an individual, team or site.
* Creating a strong network of contacts (both internal and external to Park Place Seniors Living).

The Site Leader STRIVES for excellence through Responsibility & Stewardship by:
* Seeking help when needed and ensuring good stewardship of the organization’s resources to
ensure a sustainable future.
* Promoting a pro-active approach to achievement by ensuring that employees are always aware
of their targets, expectations and progress through regular discussion and the Performance
Recognition and Development Program.
* Provides advice and coaching as required to ensure employees meet expectations of their
position.
* Ensuring all employees are aware of their responsibilities to keep property and equipment in good
working order in an effort to work safely.
* Ensuring that measures are taken to facilitate optimal occupancy.
* Understanding and interpreting all components of related legislation for team members,
Residents, and families.
* Ensuring compliance with all relevant legislation including but not limited to: Ministry Acts,
regulations, policies and procedures, directives, & collective agreements.
* Providing financial leadership by managing budgets and monitoring long-term strategic fiscal
plans, including ensuring sufficient resources/equipment are available through budget
preparation, maintenance, and appropriate and adequate staffing levels.
* Participating in the development of the annual operating budget and reviewing financial
statements and taking action on variances to bring expenditures in line with budget.

The Site Leader STRIVES for excellence through Innovation & Creativity by:
* Providing leadership and direction in the development of innovative programs and services in
alignment with the organization’s strategic objectives.
* Responding and working effectively and calmly in a changing and evolving environment and in
situations of crises.
* Creating an environment that facilitates and encourages positive change, improvements, and
efficiencies. Demonstrates an understanding of the impact of change on people and processes
and gains support by open communication and involving others.
* Advocating for system improvement and transformation.
* Contributing and sharing ideas and learning across the organization and within the industry
participating on committees and representing Park Place Seniors Living as required.

The Site Leader STRIVES for excellence through Voices that are Respected by:
* Placing our Residents and families at the center of all we do by listening, respecting and
responding to their needs, values and preferences.
* Providing opportunities for family members and Residents to report and promote/ support ongoing
communication and enhanced Resident care.
* Supporting the effective operation of Resident and Family Councils, committees and focus groups
where ideas for continuous improvement can be heard and responded to (this is too limiting) and
how often are focus groups part of the process? See two points below, which is clearer).
* Facilitating positive community relationships and promoting the Park Place Home within the
community. Seeks out opportunities to involve the community in the Home’s and Residents’ lives,
including special events and volunteerism.
* Responding promptly to concerns of Residents and family members, mediating a satisfactory
response to concerns and implements action plans.
* Facilitating relationships through effective communications between and among Residents,
relatives, team members and community to supports involvement and participation in care.

The Site Leader STRIVES for excellence through Empathy & Trust by:
* Fostering trusting relationships through welcoming diversity, practicing acceptance and seeking
to understand the experience and feelings of others.
* Fostering trust by being trustworthy.
* Creating an environment free of discrimination and where everyone belongs, feels welcomed and
supported.
* Creating capacity and effectiveness in advocating for Residents to claim their voice and receive
acceptance and empathy.
* Presenting information honestly, openly, clearly and with conviction whether verbal or written.
Listens to others and responds in an unbiased manner based on the facts.
* Requests and provides feedback in a timely manner.

QUALIFICATIONS AND EXPERIENCE:
Education, Training, and Experience
* A Bachelor’s degree in Nursing or other related health care discipline preferred. A minimum of five years’
experience in seniors housing or residential care setting with three years in a management/ administrative
position. Eligible for membership in a relevant professional association. Management experience in a
unionized environment preferred. Equivalences may be considered.

Proficiency in the use of computers:
* Word processing
* Basic accounting
* Data base management
* Spreadsheets
* E-mail
* Internet

SKILLS AND ABILITIES:
The Site Leader should demonstrate competence in the following areas:
* Communicates fluently in English both verbally and in writing.
* Comprehensive knowledge of project and change management principles.
* Proven ability to lead individuals and project teams while maintaining cohesion, motivation,
commitment, and effectiveness.
* Ability to effectively introduce and manage change that is consistent with the vision, purpose, and
operating principles of Park Place.
* Ability to plan, develop, implement, manage, and evaluate programs.
* Effective negotiation skills to address the needs of interdisciplinary teams and medical staff.
* Ability to utilize research knowledge to question and create change and innovation.
* Ability to recognize, appreciate, and incorporate differences in work and pursue own professional
growth.
* Effective skills in group facilitation, conflict resolution, and group dynamics.
* Demonstrated analytical problem-solving skills
* Ability to make sound decisions, work well under pressure, and meet deadlines in an environment
subject to constantly changing priorities.

If you are interested in this unique opportunity to make a difference in a family owned and operated company, we want to hear from you! See https://www.parkplaceseniorsliving.com for more information on our growing organization.
Please submit your resume and covering letter by email to Tyla Lyle at Write to the company Please include the job title in the subject line of the email. We thank all applicants for their interest; however, only those applicants selected for an interview will be contacted.