Job from partnerJob Description
The Manager, Operational Excellence will play a key role in driving continuous improvement across the organization. This individual will support the design and implementation of an Operational Excellence Management System, manage process improvement initiatives, foster collaboration through our Community of Practice and work in coordination with subject matter experts from across the enterprise. The ideal candidate is a proactive problem solver with strong facilitation skills and a passion for operational efficiency.
Tasks and Responsibilities
Operational Excellence Management System Development:
Primary responsibility is to facilitate and support the building and deploying of a standard Operational Excellence Management System across the organization.
Develop tools and templates to support adoption and sustainability, and facilitate achievement of the program goals through management of dashboards, team huddles, or other activities as assigned.
Provide business leaders with visibility into the Operational Excellence Management System on a daily, monthly and early basis (Key Performance Indicators)
Facilitate collaboration across departments to achieve strategic goals.
Process Improvement Initiatives:
Manage and track improvement projects from initiation to completion, ensuring alignment with organizational goals.
Monitor performance metrics and report progress to leadership.
Identify process improvement opportunities and lead related projects. Proactively identify how the improvements could be expanded across the enterprise and additional improvement opportunities to be planned for future projects.
Provide actionable insights to enhance operational efficiency across the enterprise.
Community of Practice Engagement:
Facilitate sessions, workshops, and networking events to share best practices and build capability.
Support knowledge-sharing platforms and maintain engagement across the community.
Act as a resource for teams seeking guidance on operational excellence principles.
Provide guidance and mentorship to team members, fostering their professional growth and development.
Support the implementation of a comprehensive feedback process, gathering insights from all stakeholders and team members to continually improve performance and processes within the Community of Practice.
Qualifications, Skill and Abilities
Bachelor’s degree in Business, Operations, Engineering, or related field
Experience in process improvement, operational excellence, or related roles.
Strong knowledge of Lean Six Sigma principles; certification is a plus.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Excellent problem-solving and critical thinking skills with the ability to make data-driven decisions and the ability to learn ideas quickly.
Excellent change management skills to guide individuals through a successful transition.
Ability to manage multiple projects and work collaboratively across functions.
Experience implementing Lean Management Systems a plus.
Familiarity with change management practices.
Strong analytical and problem-solving abilities.
For Canadian hires: AltaGas hires personnel on the basis of job-related qualifications. All qualified applicants will receive consideration without regard to a person's ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, record of offences, marital status, family status or disability or any other characteristic protected by applicable law.
For U.S. hires: WGL/SEMCO/AltaGas offers a total rewards package that includes competitive pay, incentive bonus plans, holiday pay, 401K matching and a wide array of benefits. These benefits including medical, dental and vision coverage are designed to help you and your family stay healthy. We also have paid time off (PTO) to balance the demands of your work and personal life. Available benefits vary depending upon the specifics of the role.
U.S. affiliates of AltaGas are committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, ethnicity, religion, gender, age, national origin, marital status, sexual orientation, gender identity, family responsibilities, matriculation, physical or mental disabilities, political affiliation, genetic information, status as a protected veteran or any other characteristic protected by federal, state, or local law.
