Description of the job
Job Description
Do you want to take on responsibility and fulfill customer wishes? As a Branch Manager at SIXT, you will lead your team, manage the fleet, and ensure top-quality service. Use your sales experience and leadership skills to drive your branch to success.
YOUR ROLE AT SIXT
- You are responsible for budgets, sales, and market penetration across multiple branches, as well as increasing revenue and profitability
- You lead and develop Management Trainees, Rental Sales Agents, and Fleet Service Agents through regular performance reviews and meetings
- You recruit new team members in collaboration with the Talent team and coach other managers in the recruitment process
- You are responsible for the vehicle fleet, operational tasks (e.g., health and safety, corporate CI, defleets), and delegate tasks to ensure efficient workflows
- You ensure a premium customer service culture, handle complaints, and work with regional managers to optimize processes
YOUR SKILLS MATTER
- Supervisory and Communication Skills You possess good supervisory skills, strong communication skills, and have exceptional interpersonal and relationship-building abilities
- Organization and Customer Service You are highly organized and have excellent customer service and multitasking abilities
- Management Experience You have experience in branch management, including a background in sales and customer service
- Additional Languages You have the ability to communicate in other languages, which is a plus
WHAT WE OFFER
- Company Car & Equipment Benefit from a company car, and receive a laptop and phone to support your work
- Comprehensive Healthcare & Life Insurance Access medical, dental, and vision coverage, along with life insurance for comprehensive protection
- Bonus Plan Enjoy a performance-based bonus plan to reward your achievements
- Exclusive Rental Benefits Take advantage of special rental rates for employees and additional perks for family members, with exclusive rates available for employees only
- Paid Time Off Enjoy vacation days (paid time off) to support a healthy work-life balance
- Employee Assistance Program Utilize the Employee Assistance Program for support with personal and professional challenges