Description of the job
Job Description
Housekeeping Supervisor (Part-time)
Creating unforgettable moments for both our guests and colleagues is at the heart of leadership at Fairmont Hotels.
As a Housekeeping Supervisor, your keen attention to detail reflects your commitment to delivering exceptional luxury experiences. Your energy and enthusiasm will not only inspire excellence but also foster a positive and engaging workplace, making it a truly enjoyable place to work.
- Lead and supervise the day-to-day operation of the department to ensure service standards are met with friendly and engaging service.
- Conduct daily inspections of guest rooms, corridors, and public areas to ensure cleanliness and maintenance standards.
- Handle guest concerns efficiently and promptly, tracking and notifying the appropriate departments to ensure memorable guest experiences.
- Actively participate in daily briefings, warm-up sessions, and departmental meetings.
- Ensure Room Attendants are informed of daily priorities and special instructions within their assigned sections.
- Inspect guest rooms, corridors, and public areas to ensure they meet cleanliness and maintenance standards.
- Report and follow up on necessary maintenance items and repair work.
- Provide training, coaching, and ongoing support to room attendants and other housekeeping colleagues.
- Supervise team productivity and adherence to safety, sanitation, and grooming standards.
- Monitor and maintain housekeeping supply inventory and ensure proper use of cleaning equipment and products.
- Ensure a clean and safe working environment and actively participate in workplace health and safety initiatives.
- Adhere to all hotel environmental policies and sustainability initiatives.
- Carry out any other duties as assigned by leadership.