Job Manager, Event Sales - Calgary

Job Description

PRIMARY DUTIES & RESPONSIBILITIES:

• Support, coach, and lead a team of Event Specialists to ensure individual and team goals are met
• Execute an aggressive sales strategy for existing clients and annual sales goals through strategic planning
• Manage large client accounts to grow their business & ensure repeat sales
• Act as a liaison between event specialists and operating departments
• Execute forecasting and planning using the company’s tools and methodologies
• Monitor guest reactions while in house to find opportunities to exceed expectations and handle any guest complaints ensuring 100% guest satisfaction
• Seek new business opportunities for the unit & department focusing on prospects & cold calling
• Actively spends time connecting with a wide network of clients , and uses this network to expand the business across O&B nationally
• Can effectively communicate the vision of the business unit to the team, rallying efforts of all members and achieving results
• Is fanatical about continuous improvement and is creative and proactive in overcoming the challenges within their units
• Can put together all facets of our business from the ground up, including all marketing, systems, hiring & training and business development